What is patient activation?

Patient activation is turning inactive patients into booked appointments and completed care. Practices lose patients four ways: website visitors leave without booking, existing patients go dormant in the EHR, net-new demand goes unreached, and care between visits goes undelivered. Clinekt's AI agents engage, screen, book, and follow up on all four, around the clock, in the practice's own brand.

How is Clinekt different from patient reactivation software?

Reactivation tools only work dormant charts. Clinekt is a team of AI agents that activates every patient source: an Inbound Agent for new website visitors, a Recall Agent for lapsed EHR patients, an Outbound Agent for net-new demand, and a Care Management Agent for care between visits, following each patient from first contact to completed care.

Is Clinekt HIPAA compliant?

Yes. Clinekt is HIPAA compliant and SOC 2 Type II, with AES-256 encryption on every interaction in transit and at rest, least-privilege access controls, and minimal PHI collection.

Which EHRs does Clinekt work with?

Clinekt works alongside the EHR a practice already runs, including Epic, Cerner, athenahealth, ModMed, NextGen, eClinicalWorks, AdvancedMD, Greenway, and Veradigm, with no IT project. See clinekthealth.com/integrations.

Clinekt Health - AI Agents That Activate Every Patient

The platform

Agents that activate every patient across every step of care.

One patient journey, four places it leaks. Each agent closes one, and all four share one memory of every patient.

Inbound Agent

Never miss a new patient.

Your Inbound Agent meets every visitor the moment they land, screens them in under two minutes, and hands your front desk a patient who's ready to book.

EngagedEngages every visitor, day and night
ScreenedScreens symptoms in under two minutes
BookedHands your scheduler a ready-to-book patient

Meet the Inbound Agent

Engaged9:12 PM · from your website

ScreenedKnee pain · 3 weeks

BookedThu 9:40 AM · synced to your EHR

Inbound Agent · live

Outbound Agent

Prove what growth is worth.

Your Outbound Agent brings in net-new demand and follows every patient from first click to completed procedure, so your board sees exactly what your marketing produced.

ClickedBrings in net-new patients from every channel
BookedFollows every patient to the visit
CompletedProves what your marketing produced

Meet the Outbound Agent

ClickedYouTube ad · Day 1

BookedConsult with Dr. Smith · Day 9

CompletedKnee replacement · Day 34 · 2.5× return

Outbound Agent · live

Recall Agent

Bring dormant patients back.

Your Recall Agent finds the overdue and at-risk patients hiding in your records, then reaches them by phone, text, and email until they're back on the schedule.

FoundFinds overdue and at-risk patients in your EHR
ReachedReaches them by phone, text, and email
BookedBooks them into open slots automatically

Meet the Recall Agent

FoundLast visit · 14 months ago

ReachedText · replied in 4 min

BookedTue 2:15 PM · no staff touch

Recall Agent · live

Care Management Agent

Care that continues between visits.

Your Care Management Agent checks in with chronic and surgical patients every month, captures validated outcome surveys, and documents every touch so the care between visits is connected and billable.

Check-inRuns monthly check-ins by phone and text
SurveyCaptures validated outcome surveys
DocumentedDocuments care your team can bill for

Meet the Care Management Agent

A patient recovering at home in a knee brace

Check-inMonthly · knee

SurveyPain 3 of 10 · swelling down

DocumentedOutcome captured · flagged for your team

Care Management Agent · live

What we take off your plate

Your team gets its day back.

Your agents do the screening, the chasing, and the follow-up your staff does by hand today. No new logins, no double entry, nothing to babysit.

Front desk

Answered day and night

After-hours inquiries get a conversation the moment they arrive, and are screened in under two minutes.

Marketing

Proof, not guesswork

Every patient is followed from first click to completed procedure, so your board sees what your marketing produced.

Scheduling

No more recall lists

Overdue and at-risk patients are found in your records and reached by phone, text, and email.

Care team

Check-ins, handled

Chronic and surgical patients get a monthly check-in, with every touch documented for your team.

More patients on the schedule. Less on your team’s plate.

Security & integrations

Built for healthcare and the EHR you already run.

Enterprise-grade security your compliance team can sign off on, with no rip-and-replace and no new workflows. Live in under 10 minutes.

Visit the Trust Center

Clinekt

Secure, encrypted connection

Your EHR

Works with the EHRs you run

Encrypted everywhereAES-256 protects every interaction in transit and at rest, with keys managed and rotated in a dedicated key service.
Least-privilege accessRole-based controls and full audit logging on every record, action, and integration.
PHI kept minimalYour agents collect only what they need to book the visit, and never more than your practice allows.

Who we work with

Built for specialty care.

From the first screening question to the booked visit, your agents speak the language of your specialty.

OrthopedicsBody region and injury screening›Physical TherapyRehab intake and plan adherence›Oral SurgeryReferrals and qualified consults, 24/7›DentistryOverdue hygiene recall and new patients›DermatologySkin concerns by type and severity›OphthalmologyLASIK, cataract, eye care›UrologyStones, prostate, surgical candidacy›Primary CareRoute by symptoms and urgency›CardiologyChest pain and cardiac risk, 24/7›PediatricsIntake and scheduling for families›RheumatologyReferred and new patients, booked›Behavioral HealthNew patients and qualified first visits›

Resources

Not sure how many patients are slipping away?

Start with our guide to patient leakage, then run your own numbers in the leakage calculator.

AI agents that activate every patient.

The practices behind 1M+ interactions.

Built for the way patients actually book.